FAQ: Mexico City Tours | Friends Guides

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Frequently Asked Questions

We offer a wide range of tours, including historical, cultural, and gastronomic experiences throughout Mexico City. Whether you’re interested in exploring traditional markets, visiting iconic landmarks, or tasting authentic Mexican cuisine, our tours provide a unique, insider’s perspective of the city. Each tour is led by a local friend who knows the city’s hidden gems and can tailor the experience to suit your interests, making sure you get the most out of your visit.

Yes, our booking system allows you to reserve multiple tours in one transaction. This makes it easier for you to plan your trip and ensures you get the dates and times that work best for you. After selecting a tour, you can simply continue browsing and add more tours to your cart before completing the booking process. This is ideal if you want to experience various aspects of Mexico City during your stay.

Each tour has a detailed description on our website, including the itinerary, duration, and points of interest. If you’re unsure, think about what excites you most about Mexico City—history, culture, or food? If you’re a history enthusiast, our city landmarks or archaeological site tours may appeal to you. For food lovers, we offer culinary experiences that include tastings at traditional markets and restaurants. You can also read reviews from past participants to help make your decision.

We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.

Booking in advance is highly recommended, especially during peak travel seasons. While some tours might still have spots available for last-minute bookings, reserving ahead ensures you secure a place on the tour of your choice. Our tours are intimate and often have limited capacity to provide a more personalized experience, so advance booking is the best way to avoid missing out. Plus, it gives you peace of mind that your plans are set.

We understand that travel plans can change, so we offer flexibility with our bookings. If you need to change the date or time of your reservation, you can do so up to 24 hours before the tour. Simply contact us through our customer service, and we’ll do our best to accommodate your request, subject to availability. In case of cancellations, you can also receive a full refund if you notify us within the allowed time frame.

Yes, most of our tours operate year-round, regardless of the season. However, some outdoor tours or specific experiences may be affected by weather conditions or local holidays. If you’re planning to visit during a special event or festival, we recommend checking the tour availability and considering how local celebrations might enhance or impact your experience. Occasionally, we also offer seasonal tours that coincide with particular holidays or cultural events.

Absolutely! If you’re looking for a more personalized experience, we offer private tours tailored to your interests and group size. A private tour allows you to customize the itinerary, focus on specific areas of interest, and have more flexibility with the schedule. Whether you’re traveling with family, friends, or colleagues, a private tour ensures an exclusive experience with a local guide who can adapt the tour to meet your needs.

Each tour includes different components depending on the experience. Generally, the tour price covers the local guide, entry fees to attractions, and transportation where necessary. Some of our culinary tours also include food tastings, and for certain experiences, we provide complimentary snacks or drinks. The specific inclusions are listed on the tour’s page, so you know exactly what to expect before booking. Additional services, like hotel pickup, can also be added for a fee.

Yes, many of our tours are designed to be enjoyed by travelers of all ages, including families with children. However, certain tours may have age recommendations depending on the nature of the activities involved. For example, our cultural and historical tours are suitable for all ages, while some food tours or adventure experiences may be better suited for older children and adults. If you’re traveling with young children, let us know in advance, and we’ll make sure the tour is appropriate for your family.

Everything You Need to Know Before Your Tour

Our premium tours in CDMX range between $80 and $120 USD per person, depending on the experience. All are small-group and high-quality.

Most of our tours last between 4 and 6 hours, though we also offer full-day experiences.

Yes 🚐. Comfortable and safe transportation is always included from the meeting point to all activities.

Absolutely! Our guides are bilingual (Spanish–English). More than guides, they are local friends who make the experience personal.

Tipping is not mandatory, but if you enjoy the experience, it’s always a kind gesture 💜.

We recommend comfortable clothes, walking shoes, sunscreen, a water bottle, and a camera. Some tours include food, but we’ll confirm in advance.

We offer both. Most are small-group tours (max. 12 people) to keep things friendly, and private tours are also available.

For first-time visitors, we suggest the Frida Kahlo Casa Azul + Xochimilco + Coyoacán tour. It’s a great way to experience the city’s essence.

Currently, we operate in Spanish and English. For private groups, we can arrange other languages upon request.

Once you book, you’ll receive the exact address and a Google Maps link. We always choose central, easy-to-find meeting spots.

Tours run rain or shine 🌧️. Most activities continue in light rain. In case of extreme weather, we’ll coordinate alternatives or reschedule.

Yes. We offer half-day tours (4–5 hours) and full-day tours (8–9 hours) depending on what you’d like to explore.

Questions Travelers Ask Us

Absolutely! That’s exactly why Friends Guides exists. Unlike traditional tour companies with groups of 40+ tourists, we connect you with real locals (chefs, architects, artists) who share their city like they would with an old friend. You’ll eat where locals eat, visit hidden spots, and actually make a connection instead of just listening to scripted information.

Friends Guides specializes in authentic, personalized experiences. Our guides aren’t reading from Wikipedia – they’re locals passionate about their city who customize each tour based on your interests. Maximum 15 people per group ensures you can ask questions and explore at your pace.

¡Sí! El 87% de nuestros clientes intercambian números de WhatsApp con su guía y se mantienen en contacto. El 34% regresa a la CDMX y se reúne con su guía como amigos.
Esa es la diferencia de Friends Guides: no solo reservas un tour, sino que también haces amigos locales en la Ciudad de México.

That’s exactly what Friends Guides is all about. We don’t offer rigid, scripted tours with large groups. Instead, we connect you with locals who treat you like an old friend visiting for the first time. Our guides share their personal favorite spots, hidden gems, and authentic experiences – the Mexico City they know and love. You’ll enjoy personalized adventures designed around your interests, not a one-size-fits-all itinerary. It’s about creating genuine connections and unforgettable memories, not just checking off tourist attractions.

Unlike traditional tour companies, we focus on creating meaningful connections rather than just providing information. Our guides are real locals who share their Mexico City with the passion and knowledge you’d expect from a friend, not a script- reading tour guide. We offer personalized adventures tailored to your interests – whether you want to discover hidden gems, savor authentic flavors, or connect deeply with the culture. We handle every detail so you can simply enjoy the experience. It’s about quality over quantity, authenticity over acting, and friendship over formality.

Pet Friendly

Yes! Some of our tours are pet friendly. We want you to enjoy Mexico City with your furry friend. Look for the tours labeled as pet friendly, which allow your pet to accompany you.

Ensure your pet is comfortable in crowded areas and well-socialized. We recommend bringing water and snacks for your pet and keeping them on a leash in compliance with local regulations.

No, there are no extra fees for bringing your pet on our pet-friendly tours. Just let us know at the time of booking so we can prepare accordingly.

Our pet-friendly tours are currently designed for dogs. If you’d like to bring another type of pet, please contact us to see if we can accommodate it.

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