Do you have some Questions?

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Frequently Asked Questions

We offer a wide range of tours, including historical, cultural, and gastronomic experiences throughout Mexico City. Whether you’re interested in exploring traditional markets, visiting iconic landmarks, or tasting authentic Mexican cuisine, our tours provide a unique, insider’s perspective of the city. Each tour is led by a local friend who knows the city’s hidden gems and can tailor the experience to suit your interests, making sure you get the most out of your visit.

Yes, our booking system allows you to reserve multiple tours in one transaction. This makes it easier for you to plan your trip and ensures you get the dates and times that work best for you. After selecting a tour, you can simply continue browsing and add more tours to your cart before completing the booking process. This is ideal if you want to experience various aspects of Mexico City during your stay.

Each tour has a detailed description on our website, including the itinerary, duration, and points of interest. If you’re unsure, think about what excites you most about Mexico City—history, culture, or food? If you’re a history enthusiast, our city landmarks or archaeological site tours may appeal to you. For food lovers, we offer culinary experiences that include tastings at traditional markets and restaurants. You can also read reviews from past participants to help make your decision.

We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.

Booking in advance is highly recommended, especially during peak travel seasons. While some tours might still have spots available for last-minute bookings, reserving ahead ensures you secure a place on the tour of your choice. Our tours are intimate and often have limited capacity to provide a more personalized experience, so advance booking is the best way to avoid missing out. Plus, it gives you peace of mind that your plans are set.

We understand that travel plans can change, so we offer flexibility with our bookings. If you need to change the date or time of your reservation, you can do so up to 24 hours before the tour. Simply contact us through our customer service, and we’ll do our best to accommodate your request, subject to availability. In case of cancellations, you can also receive a full refund if you notify us within the allowed time frame.

Yes, most of our tours operate year-round, regardless of the season. However, some outdoor tours or specific experiences may be affected by weather conditions or local holidays. If you’re planning to visit during a special event or festival, we recommend checking the tour availability and considering how local celebrations might enhance or impact your experience. Occasionally, we also offer seasonal tours that coincide with particular holidays or cultural events.

Absolutely! If you’re looking for a more personalized experience, we offer private tours tailored to your interests and group size. A private tour allows you to customize the itinerary, focus on specific areas of interest, and have more flexibility with the schedule. Whether you’re traveling with family, friends, or colleagues, a private tour ensures an exclusive experience with a local guide who can adapt the tour to meet your needs.

We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.

Each tour includes different components depending on the experience. Generally, the tour price covers the local guide, entry fees to attractions, and transportation where necessary. Some of our culinary tours also include food tastings, and for certain experiences, we provide complimentary snacks or drinks. The specific inclusions are listed on the tour’s page, so you know exactly what to expect before booking. Additional services, like hotel pickup, can also be added for a fee.

Yes, many of our tours are designed to be enjoyed by travelers of all ages, including families with children. However, certain tours may have age recommendations depending on the nature of the activities involved. For example, our cultural and historical tours are suitable for all ages, while some food tours or adventure experiences may be better suited for older children and adults. If you’re traveling with young children, let us know in advance, and we’ll make sure the tour is appropriate for your family.

Pet Friendly

Yes! Some of our tours are pet friendly. We want you to enjoy Mexico City with your furry friend. Look for the tours labeled as pet friendly, which allow your pet to accompany you.

Ensure your pet is comfortable in crowded areas and well-socialized. We recommend bringing water and snacks for your pet and keeping them on a leash in compliance with local regulations.

No, there are no extra fees for bringing your pet on our pet-friendly tours. Just let us know at the time of booking so we can prepare accordingly.

Our pet-friendly tours are currently designed for dogs. If you’d like to bring another type of pet, please contact us to see if we can accommodate it.

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